Business Analyst

About the position

In-person in Las Vegas, NV, 89103: Reliably commute or plan to relocate before starting work (required).

Job Summary:

KOIN is committed to building a diverse workforce. As an equal-opportunity employer, we believe merit is everything. We consider qualified candidates without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, political views or activity, or other applicable legally protected characteristics. All interested applicants should send resumes to careers@koinpayments.com.

Responsibilities:

Drive awareness of requirements across business units and identify substandard systems processes through evaluation of innovation ideas or operational enhancements
Determine and develop user requirements, as well as acceptance criteria for systems in production, to ensure maximum usability

Benefits

Medical & Dental
Basic Life Insurance (included with the dental plan)
Vision
Short-term Disability
Combo plan covering accidents, hospitalizations, and critical illnesses
Free on-site parking
Paid time off
Paid holidays
Bonus pay

Responsibilities

Partner with stakeholders across business units (ex: operations, finance, fraud & risk, compliance) to develop analyses and documentation in a collaborative way, communicating effectively and efficiently with leadership
Evaluate, analyze, and communicate requirements on a continuing basis, and maintain systems processes, including the delivery of monthly status reports to all appropriate parties
Author and update internal and external documentation, and formally initiate and deliver requirements and documentation
Develop meaningful and lasting relationships with partners for optimized systems integration, and respond to questions and concerns from managers and executives with supporting research and recommendations

Required skills and qualifications

Three to five years of experience in business requirements gathering and analysis
Experience in generating process documentation and reports
Excellent communication skills, with an ability to translate data into actionable insights

Preferred skills and qualifications

Bachelor’s degree (or equivalent) in information technology or computer science
Strong working knowledge of relevant Microsoft applications, including Lucidchart and Figma
Proven ability to manage projects and user testing
Extensive experience with data visualization
High proficiency in technical writing